Agent -Distribution Services

Key Accountabilities:

1. Coordinate daily warehouse operations including receiving, picking, packing, and dispatching of goods.
2. Daily Operate SAP system.
3. Ensure accurate inventory transactions in SAP system and support SAP data entry and verification tasks.
4. Monitor and maintain proper warehouse layout, storage, and housekeeping to ensure safety and efficiency.
5. Collaborate with transportation teams to ensure pick up and on-time delivery and resolve pick up and delivery-related issues.
6. Conduct regular stock checks, cycle counts, and support inventory reconciliation.
7. Follow company standards for safety, quality, and compliance during all warehouse activities.
8. Provide support during quarter-end periods, including working extended hours or shifts when required.
9. Communicate effectively with external and internal teams to ensure smooth distribution operations.
10. Assist in continuous improvement activities to enhance warehouse productivity and workflow efficiency.
11. To prepare all related paperwork and necessary information such as delivery order, invoice, packing list, airway bills required for customer work orders, check all orders for special requests and post inventory records.
12. To contact shipping vendors and customers for cargo clearance in a timely manner.
13. To coordinate import/export activities and required documentation and ensure compliance with Customs, BOI, Free Zone regulations
14. To coordinate shipping requests and contact trucking services, expediting any order as necessary.
15. To trace orders as required and notify customers of any activity concerning their order and update customers on the actual picking quantity.
16.  To keep updated all concerned parties regarding cargo movement, damage records, returned merchandise and handle them in an efficient manner.
17. To answer phone calls to handle relevant requests and complaints.
18. To take up additional assignments as required to meet with the Company needs.