Import Transportation Agent

An Expeditors Import Transportation Agent responsibility may include:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system.
• Track and trace Air and Ocean Import files as required.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and Service Providers billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency (Your Opinion Matters!)
• Meet KPI (metrics) standards, as per the company procedures.
• Overseas communications, timely responses to emails and requests (internal and external)