Director - Order Management - MAIR

Drive product expansion and execution within the region with a focus on business development and revenue growth, while ensuring strong operational execution in support of business development. This role requires a strong field presence, including extensive travel and the ability to spend extended periods in‑market to support growth, customer engagement, and operational maturity.

• Work with Districts, Sales and Account Management organization to identify and close key Order Management opportunities for MAIR
• Lead achievement of Product goals
• Motivate, educate and develop Branch Order Management teams, Sales & Account Management teams to create and close more order management opportunities
• Work with MAIR teams to assess branches, create custom development plans and provide direct support in their implementation, including:
  • Target account development
  • Transition of key “catalyst accounts”
  • Network development of key Service Providers (i.e. CFS, stations, data providers, etc.)
  • Focus on driving the effort to create standardized operational models and tools
• Support Product Manager training
• Ensure tactical business plan success
• Ensure Strategy and differentiations are understood at all levels within Geography through creation and delivery of collateral/training
• Drive collaboration and consistency
• Review performance data and identify areas for improvement
• Share best practices
• Continually seek improvement in procedures and services
• Dedicated to the success of Expeditors using ethical business practices, personal commitment, and a focus on the fundamental details involved