Senior Account Executive - Inside Sales - NA

We are seeking a highly motivated and customer-centric Senior Account Executive to join our growing inbound/outbound sales team. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity, inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to articulate our value proposition effectively to prospects. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.

Key Responsibilities:

Inbound / Outbound Lead Conversion Expertise:

• Engage with partner-registered opportunities 
• Conduct thorough discovery calls to qualify opportunities, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
• Manage and prioritize the outbound opportunities to consistently meet and exceed quarterly and annual sales quotas.

Full Sales Cycle Management:

• Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
• Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American Market.

Revenue Generation & Quota Attainment:

• Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
• Forecast sales accurately and maintain a healthy pipeline coverage.
• Identify upsell and cross-sell opportunities within newly acquired accounts after the initial sale.

Strategic Account Engagement:

• Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
• Navigate complex organizational structures and identify all relevant decision-makers and influencers.
• Understand the competitive landscape and articulate our differentiating factors effectively.

Collaboration & Communication:

• Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
• Work with Sales Development, Product, and Customer Success teams to ensure a seamless experience for prospects and customers.
• Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).

Continuous Learning & Improvement:

• Stay abreast of industry trends, market developments, and competitor activities, particularly within the SMB space.
• Continuously refine sales methodologies, product knowledge, and objection handling techniques.
• Actively participate in sales training, workshops, and coaching sessions.