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FP&A AI Summer Associate
Summary:
Are you passionate about finance but equally obsessed with the power of Artificial Intelligence? We are seeking a highly motivated FP&A Summer Associate to join our team in San Mateo and spearhead our finance automation initiatives. In this role, you will have the opportunity to participate in impacEmployment Type: Full-time
Experience Level: Director
Lead Software Engineer - Site Reliability
Summary:
At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE) , you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and observable at scale. You’ll partner closely with engineering, platform, and product teEmployment Type: Full-time
Experience Level: Mid-Senior Level
SI Partner Manager - UK
Summary:
About this role: This is a pivotal individual contributor role at the heart of Freshworks’ UK channel growth strategy. As SI Partner Manager, you will own the full lifecycle of our Systems Integrator business in the UK — from prospecting and signing new mid-tier SI partners through to driving activeEmployment Type: Full-time
Experience Level: Mid-Senior Level
Senior Manager - Product Analytics (Individual Contributor)
Summary:
We are looking for a Senior Manager – Product Analytics (Individual Contributor) to serve as the hands-on Product Analytics Lead for one of our Product Verticals, owning product analytics end-to-end and shaping product strategy through data. This is a senior IC role for an analytics leader who thrivEmployment Type: Full-time
Experience Level: Mid-Senior Level
Remote
Account Executive - Enterprise
Summary:
As a Account Executive - Enterprise, you will play a key role in driving growth and closing complex sales deals within your territory. You’ll own and develop new strategic and enterprise accounts, strengthen relationships with existing customers, and use your SaaS expertise to connect with C-level eEmployment Type: Contract
Experience Level: Mid-Senior Level
Business Development Manager DACH (m/f/d)
Summary:
Work from our Berlin office, as this is an on-site role. Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to delivEmployment Type: Full-time
Experience Level: Entry Level
Lead - Corporate Social Responsibility
Summary:
Role Overview The Lead – Academy will be responsible for managing the day-to-day operations of the academy while ensuring strong coordination between academic teams, operations, and leadership. The role involves overseeing student progress tracking, staff coordination, operational processes, and extEmployment Type: Full-time
Experience Level: Mid-Senior Level
Senior Software Engineer - Systems
Summary:
● Develop and deploy software that will help drive improvements towards the availability, Performance, and efficiency of the system. ● Perform high-level root cause analysis for service interruption, recovery and creating preventive measures. ● Troubleshoot and resolve problems; where the problems cEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead Software Engineer - Backend
Summary:
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Lead Backend Engineer , you’ll build the scalable systems that drive our global products—and do it with clarity, ownership, and a sharp eye for design. You’ll lead backend modules end-to-end, iEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - HR Operations
Summary:
Process Oversight & Delivery: Act as a senior point of contact for complex HR queries and lifecycle transactions, ensuring they are completed in line with established global processes. Execute a multi-year strategy for the HR Shared Services Center (HRSSC), transitioning from decentralized local modEmployment Type: Full-time
Experience Level: Mid-Senior Level
Director - Solution Engineering
Summary:
As a leader in our Solution Engineering org, you will be responsible for overseeing one of our high performing, field based teams. Your day to day responsibilities will include hiring to plan, building a thoughtful GTM strategy for our team, helping design new business/cross-sell/up-sell playbooks,Employment Type: Full-time
Experience Level: Director
FP&A AI Summer Associate
Summary:
Are you passionate about finance but equally obsessed with the power of Artificial Intelligence? We are seeking a highly motivated FP&A Summer Associate to join our team in San Mateo and spearhead our finance automation initiatives. In this role, you will have the opportunity to participate in impacEmployment Type: Full-time
Experience Level: Director
Senior Director - Engineering
Summary:
Freshworks is seeking a Senior Director of Engineering to lead and scale the IT Operations Management (ITOM) product engineering organization based in San Mateo. This leader will be responsible for shaping the technical vision, driving execution at scale, and elevating organizational maturity acrossEmployment Type: Full-time
Experience Level: Director
Lead - Solution Engineer
Summary:
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting spEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Solutions Engineer
Summary:
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting spEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Solution Engineer
Summary:
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. If you're looking to move fast and make a significant impact in an exciting spEmployment Type: Full-time
Experience Level: Mid-Senior Level
Staff Engineer - Backend
Summary:
At Freshworks, we build software that’s fast, reliable, and refreshingly intuitive. As a Staff Engineer – Backend , you’ll play a pivotal role in defining how we architect, scale, and evolve systems that serve millions globally. You’ll go beyond code—you’ll shape system architecture, influence backeEmployment Type: Full-time
Experience Level: Mid-Senior Level
Remote
Senior Account Executive - DACH (m/f/d)
Summary:
As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the DACH region. In this role you will advocate multiple Freshworks product-lines targeted mainly at mid-market clients. As a brand ambassador you will champion our innovative SoftEmployment Type: Full-time
Experience Level: Mid-Senior Level
Senior Manager - Revenue Accounting
Summary:
We are seeking a highly skilled Senior Manager of Revenue Accounting who can focus on high-impact, complex revenue recognition projects that elevate our accounting and reporting capabilities. This role reports directly to the Senior Director of Revenue and is responsible for all technical accountingEmployment Type: Full-time
Experience Level: Mid-Senior Level
Director, Solutions Engineering
Summary:
As a leader in our Solution Engineering org, you will be responsible for overseeing one of our high performing, field based teams. Your day to day responsibilities will include hiring to plan, building a thoughtful GTM strategy for our team, helping design new business/cross-sell/up-sell playbooks,Employment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Sales Computer Software
HR Technology AI Architect
Summary:
The HR Technology AI Architect is a strategic leader responsible for driving transformative change across our HR function through AI-powered and emerging technology solutions. This role shapes and delivers our AI & Innovation solutioning agenda, oversees Transformation & Process Excellence programs,Employment Type: Full-time
Experience Level: Mid-Senior Level
Senior Manager, Employee Experience and Content Strategy
Summary:
Be a strategic content architect You don’t just write, but you tell cohesive stories across channels and build systems that make great content possible. You don’t like bland or boring. You’re a writer, designer and video editor who creates multi-modal and vibrant content to bring stories to life witEmployment Type: Full-time
Experience Level: Mid-Senior Level