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Lead Software Engineer - Test
Summary:
At Freshworks, quality isn’t a checkpoint—it’s part of our engineering DNA. As a Lead Software Engineer in Test , you’ll be the technical owner of automation strategy and test architecture for products used by thousands every day. You’ll work at the intersection of code, tooling, performance, and prEmployment Type: Full-time
Experience Level: Mid-Senior Level
Staff Product Designer
Summary:
The Staff Product Designer for AI Experiences will, as a hands-on individual contributor, design intelligent, human-centered experiences powered by the Freshworks AI platform. This role will help shape how users interact with AI across our product portfolio—including customer service, IT, sales, andEmployment Type: Full-time
Experience Level: Mid-Senior Level
Remote
Account Manager - Mid Market
Summary:
We are looking for an experienced an Account Manager - Mid Market who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track record growing and on-boEmployment Type: Full-time
Experience Level: Director
Lead - Account Manager
Summary:
We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who has a knack in building deep customer relationships and driving incremental business in existing Freshworks customers by delivering value. They should have a consultative sales approach, a successful track recorEmployment Type: Full-time
Experience Level: Mid-Senior Level
Product Specialist
Summary:
We’re looking for smart, driven, and customer-obsessed professionals to join our Customer Support team. In this role, you will act as a trusted technical partner to our customers - owning issue resolution end-to-end and delivering an exceptional customer experience. You will provide dedicated, omnicEmployment Type: Full-time
Experience Level: Mid-Senior Level
Product Specialist
Summary:
We’re looking for smart, driven, and customer-obsessed professionals to join our Customer Support team. In this role, you will act as a trusted technical partner to our customers - owning issue resolution end-to-end and delivering an exceptional customer experience. You will provide dedicated, omnicEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Data Analytics
Summary:
We are looking for a highly skilled Lead Data Analyst with strong expertise in Data Warehousing & Analytics to join our team. The ideal candidate will have extensive experience in designing and managing data solutions, advanced SQL proficiency, and hands-on expertise in Python. Key Responsibilities:Employment Type: Full-time
Experience Level: Mid-Senior Level
Engineering Manager - System
Summary:
About the Role: Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coacEmployment Type: Full-time
Experience Level: Mid-Senior Level
Senior Manager - Workplace Management
Summary:
The Senior Manager – Workplace Operations is a high-visibility leadership role responsible for the office operations of our India portfolio with three offices in Chennai, Bangalore, and Hyderabad. Based in Chennai, you will act as the Regional Lead for office operations, harmonizing global workplaceEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Data Analytics
Summary:
We are seeking a highly skilled Business Analyst to join our dynamic team. In this pivotal role, you will leverage your analytical prowess to drive strategic initiatives and optimize operational efficiencies across the organization. As a Business Analyst, you will serve as a key liaison between variEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead Software Engineer - Backend
Summary:
Overview of the role: As a Lead Software Engineer, you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by building systems thEmployment Type: Full-time
Experience Level: Mid-Senior Level
Staff Product Designer
Summary:
The Staff Product Designer for AI Experiences will, as a hands-on individual contributor, design intelligent, human-centered experiences powered by the Freshworks AI platform. This role will help shape how users interact with AI across our product portfolio—including customer service, IT, sales, andEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Account Manager (Expansion Sales)
Summary:
As a Lead Account Manager, you’ll work with some of our most valued customers, helping them grow with Freshworks while building long-term, trusted partnerships. What you’ll do: - Engage, discover & drive results: Grow key accounts through upsell, cross-sell, and renewals, consistently surpassing revEmployment Type: Full-time
Experience Level: Mid-Senior Level
Sales Manager - (Enterprise New Logo Acquisition)
Summary:
As a Sales Manager - Account Manager you will nurture relationships and drive growth within our existing account portfolio. You’ll champion Freshworks’ products by helping organizations work smarter, achieve stronger outcomes, and deliver outstanding experiences. We’re looking for someone collaboratEmployment Type: Full-time
Experience Level: Mid-Senior Level
Director Sales
Summary:
We are looking for an experienced Director of Sales in Sydney who has experience in managing sales teams in the ANZ region. The ideal candidate should have experience managing Saas sales teams with a reputation for over-achieving quota by growing revenues in existing customers & new logo acquisitionEmployment Type: Full-time
Experience Level: Director
Business Development Manager - Nordics (Swedish, Norwegian or Danish speaker)
Summary:
Work from our London office as this is an onsite role. Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest level, qualify, educate and connect them with our sales teams in order to deliverEmployment Type: Full-time
Experience Level: Entry Level
Lead - Product Operations
Summary:
Overview of the Role At Freshworks, building world-class SaaS products requires more than just great code—it requires seamless execution, strategic alignment, and frictionless operations. As the Lead for Product Operations, you will be the critical connective tissue that binds our Product, EngineeriEmployment Type: Full-time
Experience Level: Mid-Senior Level
Product Specialist
Summary:
We’re looking for smart, driven, and customer-obsessed professionals to join our Customer Support team. In this role, you will act as a trusted technical partner to our customers - owning issue resolution end-to-end and delivering an exceptional customer experience. You will provide dedicated, omnicEmployment Type: Full-time
Experience Level: Mid-Senior Level
Senior Solution Engineer
Summary:
Manage all activities of the pre-sales resources with a particular region. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals. Provides advice and counsel to sales management in the efEmployment Type: Full-time
Experience Level: Associate
Senior Director - Sales Operations
Summary:
The Senior Director, GTM Strategy & Operations will lead strategy, planning, and operational execution for our Sales and Global Support/Customer Success organizations. Reporting to the SVP of Revenue Strategy & Operations, this role will serve as a strategic partner to Sales and Customer Success leaEmployment Type: Full-time
Experience Level: Director
Overlay Consulting Manager
Summary:
This position will be a part of the Enterprise sales organisation, that focuses on organisations (customers) with 500+ employees. This is an individual contributor role. As a Strategic CX Account Executive, you will lead Freshworks’ efforts to build transformative partnerships with enterprise organiEmployment Type: Full-time
Experience Level: Mid-Senior Level
Lead - Procure to Pay
Summary:
We’re looking for a high-impact AP Lead to own and scale global Accounts Payable operations. This role goes beyond transaction processing — you will drive automation, controls, stakeholder experience, and operational excellence across the invoice-to-pay lifecycle. You’ll partner closely with FinanceEmployment Type: Full-time
Experience Level: Mid-Senior Level