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Senior Software Engineer - Site Reliability

Freshworks
India
Posted Jan 11, 2026

Summary:

With 4–6 years of experience, you’ll drive automation, optimize Kubernetes & cloud infrastructure(AWS) and enhance system availability, reliability, security through advanced Linux scripting, and monitoring. Development experience with Java Springboot , Ruby on Rails and exposure to AI tools will be

Employment Type: Full-time

Experience Level: Associate

Tags: Other Information Technology And Services

Software Engineer - Test

Freshworks
India
Posted Jan 10, 2026

Summary:

Participate in Planning meetings and provide Testing estimations for Manual and Automation Work closely with Product Stakeholders, Analyze requirements, design and review detailed test plan and Test cases and execute them Understands the flow of code and how it interacts with different components an

Employment Type: Full-time

Experience Level: Entry Level

Tags: Other Information Technology And Services

Senior Analyst - Order Management

Freshworks
India
Posted Jan 09, 2026

Summary:

As a Senior Analyst for Order Management, you will be a critical pillar of our Sales Operations and Finance engine. You are responsible for the integrity of the "Contract-to-Cash" lifecycle, ensuring that every customer order is processed with precision, compliance, and strategic alignment. Beyond d

Employment Type: Full-time

Experience Level: Associate

Tags: Other Information Technology And Services

Remote

Lead - Customer Success (Top-Tier Accounts)

Freshworks
Canada
Posted Jan 09, 2026

Summary:

Freshworks is seeking a Lead - Customer Success to help manage and grow some of Freshworks’ largest accounts. Our Lead - Customer Success are responsible for driving product adoption, retention, and account growth across a portfolio of customers. With deep domain expertise in Helpdesk, Chat, AI, and

Employment Type: Contract

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Customer Success Manager

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a Customer Success Manager to help manage and grow some of Freshworks’ largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide array of cust

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Customer Success Manager

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a Customer Success Manager to help manage and grow some of Freshworks’ largest accounts. Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Freshworks SaaS suite with a wide array of cust

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Executive Assistant to the Chief Customer & Marketing Officer (CCMO)

Freshworks
United States
Posted Jan 09, 2026

Summary:

We are seeking a senior-level Executive Assistant to provide strategic, operational, and administrative support to our Chief Customer and Marketing Officer (CCMO). The CCMO leads Freshworks’ global Marketing, Sales & Customer Success, Digital Implementation, Support, and Customer Experience (CX) org

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Instructional Designer

Freshworks
United States
Posted Jan 09, 2026

Summary:

We are seeking an experienced Instructional Designer to join our Global Talent Development team in San Mateo, CA. The role will require close collaboration with colleagues worldwide and occasional flexible hours to engage with teams across multiple time zones. This role will design, deliver, and man

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Lead - Americas Partner Marketing

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growt

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Remote

Lead - Americas Partner Marketing

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growt

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Lead - Americas Partner Marketing

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growt

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Senior Manager - People AI Product Management

Freshworks
United States
Posted Jan 09, 2026

Summary:

Overview The Senior Manager, People AI Product Management is a strategic leader responsible for driving transformative change across our HR function through AI-powered and emerging technology solutions. This role shapes and delivers our AI & Innovation solutioning agenda, oversees Transformation & P

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Lead - Americas Partner Marketing

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growt

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Lead - Americas Partner Marketing

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a high-impact Partner Marketing Manager to drive growth across our Americas channel ecosystem, spanning resellers, VARs, and distributors in North America (US) and LATAM (Brazil, Mexico, Subtropical South America). This role serves as the GTM engine behind our partner-led growt

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Director - Data Analytics

Freshworks
United States
Posted Jan 09, 2026

Summary:

As Director of Marketing Analytics, you will lead the data-driven marketing function, focusing on strategy, measurement, and optimization to accelerate business growth in a dynamic SaaS environment. This pivotal role involves steering the marketing analytics roadmap, managing a specialized analytics

Employment Type: Full-time

Experience Level: Director

Tags: Other Information Technology And Services

Senior Manager - Professional Services Operations & Strategy

Freshworks
United States
Posted Jan 09, 2026

Summary:

The Senior Manager, Professional Services Operations & Strategy is the primary business and operational owner for the global Professional Services organization. This role serves as the Director’s right hand for all PS-specific operations, commercial health, and performance management—ensuring predic

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Vice President - Finance Operations

Freshworks
India
Posted Jan 09, 2026

Summary:

We are seeking an exceptionally seasoned and transformative Vice President of Financial Operations (VP, FinOps) to lead and optimize our financial operational hub in India. Based in Bangalore, this executive role is critical for driving operational excellence, simplification, and strategic alignment

Employment Type: Full-time

Experience Level: Executive

Tags: Other Information Technology And Services

Senior Principal Solution Engineer

Freshworks
United Kingdom
Posted Jan 09, 2026

Summary:

We are looking for a Senior Principal Solution Engineer to support the continued growth of our UKI business. You will play a critical role by being the technical expert that helps our UKI team with closing new business opportunities as well as consulting or selling to the most strategic prospects an

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Sr. Manager, Executive Communications

Freshworks
United States
Posted Jan 09, 2026

Summary:

Freshworks is seeking a Senior Manager of Executive Communications to serve as the primary communications partner to Mika Yamamoto, Chief Integrated Customer Growth Officer (CICGO), who oversees Marketing, Customer Support, and Small Business and Commercial Sales and Customer Success teams. This is

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Director, Strategic Business Development

Freshworks
United States
Posted Jan 09, 2026

Summary:

About the Role We're seeking a strategic, entrepreneurial Director of Strategic Business Development to join our ISV Partnerships organization. In this high-impact role, you will lead the development and execution of our technology partner strategy across AI, automation, cloud, collaboration, and mo

Employment Type: Full-time

Experience Level: Director

Tags: Other Information Technology And Services

Product Marketing Manager, Corporate Messaging

Freshworks
United States
Posted Jan 09, 2026

Summary:

Overview Freshworks is seeking a Product Marketing Manager, Corporate Messaging to define and evolve the foundational messaging that powers our most visible narratives—from global keynotes and analyst briefings to vision decks, strategic announcements, and thought leadership. This is a high-impact,

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services

Product Marketing Manager, Corporate Messaging

Freshworks
United States
Posted Jan 09, 2026

Summary:

Overview Freshworks is seeking a Product Marketing Manager, Corporate Messaging to define and evolve the foundational messaging that powers our most visible narratives—from global keynotes and analyst briefings to vision decks, strategic announcements, and thought leadership. This is a high-impact,

Employment Type: Full-time

Experience Level: Mid-Senior Level

Tags: Other Information Technology And Services