Senior Software Engineer - Systems

● Develop and deploy software that will help drive improvements towards the
availability, Performance, and efficiency of the system.
● Perform high-level root cause analysis for service interruption, recovery and creating
preventive measures.
● Troubleshoot and resolve problems; where the problems can be across the cloud
provider, the software used and any open source technology used.
● Participate in the design and implementation of next-generation systems.
● Conduct research on software and systems products to justify recommendations and
to support purchasing efforts.
● Implement and support compliance of self and team to Freshworks compliance and
information security processes.