Night Auditor

As a Night Auditor, you will be responsible for:

• Coordinating and completing the night audit function in a timely and accurate manner
• Ensuring all financial transactions of the hotel are conducted with the highest standards of honesty and integrity
• Serving as the main point of contact for guests during night hours, providing exceptional customer service
• Efficiently operating the Front desk during night shifts, including check-ins, check-outs, and addressing guest inquiries
• Reconciling daily revenue and preparing various financial reports
• Verifying and balancing all cashiers' work for the day
• Identifying and resolving any discrepancies in financial records
• Monitoring and updating room inventory and rates
• Processing end-of-day transactions and running system reports
• Assisting with guest requests and complaints, ensuring prompt resolution
• Maintaining security protocols and responding to emergencies as needed
• Collaborating with other departments to ensure smooth hotel operations
• Preparing handover notes for the morning shift
• Continuously updating knowledge of hotel services, local attractions, and events to provide informed assistance to guests

You will play a crucial role in maintaining the financial accuracy and guest satisfaction of our establishment during night hours.