Cluster Sales Manager

Sales Strategy & Revenue Growth

• Develop and implement cluster-wide sales strategies aligned with the business goals of both properties.
• Drive revenue growth across all segments—leisure, luxury wholesale, OTA, corporate, and MICE.
• Identify new markets, trends, and business opportunities to maximize occupancy and ADR.
• Collaborate closely with Revenue Management to optimize pricing, forecasting, and inventory.

Account Management & Business Development

• Manage a portfolio of key accounts and grow existing relationships through regular communication, sales calls, and familiarization trips.
• Acquire new accounts through proactive sales efforts, trade shows, roadshows, and market visits.
• Maintain a robust pipeline and ensure accurate account segmentation and reporting.
• Prepare proposals, contracts and negotiate agreements according to brand standards.

Representation & Networking

• Represent both resorts at local and international trade shows, exhibitions, travel fairs, and sales missions.
• Cultivate strong relationships with travel advisors, DMCs, tour operators, and partners.
• Act as brand ambassador for both properties, ensuring consistent messaging and positioning.

Collaboration & Communication

• Work closely with Marketing, Reservations, Revenue, and Operations teams to ensure alignment on packages, promotions, and guest experience expectations.
• Coordinate cross-property initiatives to increase brand visibility and reinforce the unique selling points of each resort.
• Ensure timely and accurate updates are shared with internal teams regarding market trends, competitor insights, and sales performance.

Reporting & Administration

• Prepare weekly and monthly sales reports, market intelligence updates, and business reviews.
• Maintain data accuracy, including account activities, production, and opportunity tracking.
• Monitor performance against targets and initiate strategic actions to address gaps.