Executive Housekeeper

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Oversight of Housekeeping matters for new hotel openings. Your influence on the team will ensure the delivery of an exceptional customer experience. You will be in charge of the entire housekeeping team and ensure due to your excellent knowledge and management skills that all guest rooms and public areas are sufficiently cleaned and up to the high standards. Further you will provide the team members with guidance and training, implement SOPs and ensure well maintained guest facilities.

• Plan manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
• Prepare yearly budgets for housekeeping & laundry.
• Remain fully accountable for revenue objectives.
• Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair as part of the Care programmes.
• Oversee and manage the entire housekeeping and laundry function of the hotel. 
• Sets and reviews standards and ensures that they, through effective training, they are communicated to all Housekeeping staff.
• Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
• Ensure health & safety requirements are adhered to.
• Ensure that departmental SOP’s/LSOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
• Fully support and release staff for Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International.

Departmental Leadership

• Ensure that that Housekeeping professionals are fully aware of hotel strategy, and that their work is aligned with these requirements