People & Culture Officer

Recruitment & Onboarding

• Support end to end recruitment activities, including posting vacancies, screening CVs, and coordinating interviews.

• Manage onboarding processes for new team members, ensuring completion of documentation, orientation, and smooth integration into the company culture and policies.

Employee Relations

• Serve as the first point of contact for team member queries and concerns.

• Promote a positive and professional work environment by addressing grievances and escalating complex matters when required.

• Assist in driving engagement initiatives to improve team member satisfaction.

People & Culture Administration

• Maintain accurate and updated employee records within the P&C system.

• Prepare reports, letters, and documentation related to P&C operations.

• Oversee daily administrative tasks such as leave processing, attendance monitoring, and issuing official communications.

Training & Development

• Coordinate training programs and ensure team members have access to relevant learning opportunities.

• Track training participation and maintain accurate training records.

• Support career development planning and growth initiatives.

Policy Implementation & Compliance

• Ensure adherence to company policies, procedures, and workplace standards.

• Assist in implementing policies related to conduct, safety, diversity, and inclusion.

• Monitor compliance with local labor regulations and company guidelines.

Payroll & Benefits Administration

• Liaise with the payroll team to ensure accurate and timely salary processing.

• Support benefits administration, including medical insurance and staff accommodation arrangements.

• Address team member queries related to compensation and benefits.

Performance Management

• Coordinate performance appraisal processes and timelines.

• Support the implementation of performance improvement plans where necessary.

Reporting & Audits

• Prepare P&C reports, data analysis, and documentation for audits and internal reviews.

• Track and report key P&C metrics.

Team Member Engagement & Events

• Organize and support engagement activities, recognition programs, celebrations, and wellness initiatives.

• Contribute to team building and cultural integration efforts.

Leadership Support

• Work closely with department heads and P&C leadership to execute strategic initiatives.

• Provide feedback and insights on workforce trends and areas for improvement.

Additional Responsibilities

• Undertake ad hoc duties as assigned by the People & Culture Manager.

• Contribute to projects aimed at enhancing the overall team member experience.