Executive Housekeeper - Avani+ Lanexang Vientiane Hotel (Pre-Opening Team)

As Executive Housekeeper, you will lead the Housekeeping and Laundry operations for one of Vientiane’s most exciting new lifestyle hotels. You will be responsible for ensuring all guest rooms, public areas, back‑of‑house facilities, and external cleaning zones reflect the premium standards of the Avani+ brand.

During the pre‑opening phase, you will play a pivotal role in building the housekeeping department from the ground up, establishing SOPs, hiring and training the team, coordinating with Procurement on OS&E requirements and ensuring the hotel is fully prepared for launch. Once operational, you will oversee daily cleanliness, presentation, efficiency, and guest satisfaction for the entire property.

This role requires a hands‑on, detail‑driven leader with exceptional organizational skills, coaching ability, and a passion for creating beautifully maintained spaces that elevate the guest experience.

Key Responsibilities:

• Lead the full housekeeping function, including guest rooms, public spaces, back‑of‑house cleanliness, laundry operations, and outsourced services.
• Drive all pre‑opening activities for Housekeeping, including OS&E planning, room inspections, linen and amenity setup, workforce planning, and SOP development.
• Ensure the highest standards of cleanliness, presentation, hygiene, and safety across all hotel areas in alignment with Avani+ brand expectations.
• Recruit, train, mentor, and develop a high‑performing Housekeeping team, building strong service culture and operational excellence.
• Oversee inventory management for linen, guest supplies, amenities, uniforms, and cleaning materials; ensure cost‑efficient usage and accurate stock controls.
• Implement and maintain robust cleaning schedules, room assignment systems, and quality‑control procedures to improve efficiency and turnaround times.
• Conduct regular guest room and public area inspections; identify opportunities for improvement and implement corrective actions promptly.
• Collaborate with Front Office, Engineering, P&C, F&B, and other departments to ensure seamless operations, especially during high occupancy periods.
• Manage contracts for outsourced laundry, cleaning services, or pest control as required.
• Uphold strict hygiene, sanitation, and health & safety standards in accordance with local regulations and corporate guidelines.
• Monitor departmental budgets, labor productivity, cost controls, and procurement processes to optimize operational performance.
• Support guest feedback handling and service recovery to maintain high satisfaction scores and brand loyalty.