Job Overview
- Conducts routine inspections of all Housekeeping areas, with other supervisory personnel.
- Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
- Ensure health & safety requirements are adhered to.
- Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
- Ensure that lost and found articles are stored properly and that the correct logs are maintained.
- Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
- Complete guest supply inventory each period end.
- Develop and maintain a motivational working environment within the department and positive relations with other departments.
- Train staff to become multi skilled in all facets of housekeeping and associate departments.
- Initiate measures to minimize all wastage of materials and amenities are used in the department.
- Ensure that proper key controls are in place.
- Coordinate team schedules, daily task assignments, and workload distribution
- Oversee laundry operations in collaboration with the Laundry Supervisor
- Monitor inventory of linen, guest supplies, cleaning products, and equipment
- Ensure proper handling and reporting of lost & found items
- Maintain strict compliance with health, safety, and sanitation standards
- Work closely with Front Office and Maintenance teams to resolve room‑related issues
- Support VIP room preparations and special requests
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