Food & Beverage Supervisor

Oaks Port Douglas Resort are looking for an enthusiastic and service-driven Food & Beverage Supervisor to join our team on a full-time basis.

This is a hands-on operational leadership role supporting the daily success of Oak & Vine Restaurant and the resort's conference and events operation.

The successful candidate will play a key role in overseeing dinner service, functions, conferences, weddings, and special events while leading and developing a high-performing team to deliver exceptional guest experiences.

Key Responsibilities Include:

• Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.
• Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.
• Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.
• Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.
• Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
• Support service during peak periods through a hands-on leadership approach and strong floor presence.
• Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.
• Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
• Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.
• Work closely with management to drive operational improvements and achieve business objectives.

Shift Details (subject to change):

• Rotating roster across Monday through Sunday
• Conference, function, wedding, and special event coverage as required
• Evening, weekend, and public holiday work required in line with business demands