Junior Executive, Retail (Support)

Job Responsibility

• Lead and guide Retail Operations team for West Malaysia

• Manage and monitor daily operations of Retail operations for West Malaysia. 

• Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.

• Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.

• Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.

• Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.

• Collaborate with other departments (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.

• Develop and test new operational processes on new services.

• Pivotal roles in any Retail expansion projects in West Malaysia

• Supporting roles in any new projects involving the Retail team.

• Develop Standard Operating Procedures (SOP) for any Retail team-related process

Requirements

•  Bachelor’s degree in Logistics or Business (Preferred)

• Minimum 2 years’ experience in logistics management or coordination.

• Proficiency in Microsoft Office programs especially in Excel and Google Drives.

• Personable and a good communicator in both written & oral English. Other language skills will be a plus.

• Self-starter with good initiative, and persistence to see us through this challengeExtremely proactive, organised and responsible

• A strong sense of ownership in his/her roles and scopes