Help Desk Technician - FT

About the role

Responsible for providing technical assistance and support to computer systems, hardware, or software. Responds to queries, runs diagnostics programs, isolates problem, and determines and implements solution.

Qualifications

• Associated Degree in Computer Science or related Certification in CompTia, Microsoft, Cisco, etc. or equivalent experience preferred.
• Previous experience of 1 to 3 years in a small to medium sized network of servers, desktop systems and communications devices using current technologies.
• Demonstrates knowledge of Microsoft Windows, Microsoft Office, desktops and mobile devices implementation and support.
• Demonstrates knowledge of Active Directory, domain controllers.
• Demonstrates knowledge of security software and internet security encryption concepts, including SSL.
• Demonstrates knowledge utilizing cloud infrastructure solutions.
• Demonstrates knowledge of setting up remote access for users.
• Demonstrates ability to support local/networked printers and scanners.
• Demonstrates knowledge of wireless networks.
• Must work well in a team environment.
• Must demonstrate the initiative to take ownership of large projects and work independently.

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.

Applicants requiring accommodation(s) during the application or interview process are encouraged to contact us at [email protected] or 406-262-1401. Requesting an accommodation is voluntary and will not negatively affect your application. All requests will be kept confidential.

NMH will not sponsor applicants for work visas for this job.