Sales Development Representative
PermanentJob Overview
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As a Sales Development Representative – Level Two, you are an experienced and results-driven professional responsible for creating high-quality sales opportunities across the full Sophos product portfolio. In this advanced role, you go beyond individual performance metrics — driving innovation, mentoring peers, and helping shape the SDR organization’s strategies and campaigns.
You combine consistent execution with creative thinking, leveraging data, technology, and collaboration to uncover new business opportunities. Acting as a bridge between Marketing, Sales, and Operations, you provide valuable “boots-on-the-ground” insights that influence how the team engages the market and converts leads into meaningful conversations.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
As a Sales Development Representative – Level Two, you are an experienced and results-driven professional responsible for creating high-quality sales opportunities across the full Sophos product portfolio. In this advanced role, you go beyond individual performance metrics — driving innovation, mentoring peers, and helping shape the SDR organization’s strategies and campaigns.
You combine consistent execution with creative thinking, leveraging data, technology, and collaboration to uncover new business opportunities. Acting as a bridge between Marketing, Sales, and Operations, you provide valuable “boots-on-the-ground” insights that influence how the team engages the market and converts leads into meaningful conversations.
What You Will Do
- Consistently exceed monthly quotas for qualified opportunity creation through both inbound lead management and proactive outbound prospecting.
- Design and test new outbound campaigns, experimenting with messaging, sequencing, and personalization to improve engagement rates.
- Leverage advanced tools — including LinkedIn Sales Navigator, ChatGPT, Outreach.io, and 6sense — to identify, research, and connect with high-potential accounts.
- Collaborate cross-functionally with Marketing, Sales, and Enablement to provide actionable feedback on campaigns, messaging, and lead quality.
- Act as a mentor and role model for other SDRs by sharing best practices, coaching on outreach techniques, and helping drive team-wide consistency and success.
- Proactively analyze campaign performance and report insights to refine targeting and approach.
- Maintain an organized and prioritized lead funnel; ensure timely follow-up on inbound inquiries in accordance with SLAs.
- Execute high-volume, high-quality prospecting via phone, email, social media, and chat.
- Conduct research on target companies to tailor outreach, understand decision-making structures, and identify key buying signals.
- Effectively articulate Sophos’ value proposition, challenge prospects to think differently about cybersecurity, and qualify opportunities with precision.
- Deliver detailed and actionable lead summaries to Sales Representatives and Partners that include pain points, key stakeholders, buying motivations, and competitive insights.
- Maintain accurate and up-to-date data in Salesforce.com, capturing key details on activities, interactions, and opportunity context.
- Represent the SDR function in internal meetings, sharing ideas that improve process efficiency, enablement materials, and sales-marketing alignment.
What You Will Bring
- Fluent English, Spanish and Portuguese Language Skills
- Demonstrated success in a Sales Development or Business Development role with consistent overachievement of targets.
- Advanced proficiency with modern sales tools such as LinkedIn Sales Navigator, ChatGPT, Outreach.io, and 6sense.
- Excellent written and verbal communication skills; able to adapt tone and message to suit diverse audiences.
- Strategic mindset — understands business drivers, market context, and how cybersecurity solutions deliver measurable outcomes.
- Naturally curious and innovative thinker, eager to experiment and iterate on outreach strategies to improve team-wide results.
- Acts as a multiplier within the SDR team — shares knowledge, supports onboarding, and contributes to a culture of continuous learning.
- Confident under pressure and resilient in the face of setbacks; views challenges as opportunities to improve.
- Strong business acumen with the ability to link technical capabilities to customer pain points and business goals.
- Highly ethical, transparent, and collaborative — trusted by peers, leaders, and partners.
- Quick to adopt new systems, tools, and workflows to maximize effectiveness.
- Able to communicate value concisely and credibly, uncovering real needs and establishing meaningful next steps for the sales process.
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos