Records Clerk (Legal/Medical Field)

We are seeking a highly detail-oriented and organized Records Clerk to join our administrative team. This role is crucial for maintaining the accuracy, confidentiality, and accessibility of our company's essential records, both physical and electronic.

The ideal candidate excels in a structured environment, possesses a strong focus on task completion, and prefers a role with minimal client-facing interaction.

Responsibilities

• Perform high-volume data entry of new and updated information into digital systems and spreadsheets, with a primary focus on accuracy.
• Manage, organize, and maintain both paper and electronic filing systems, ensuring all records are correctly indexed, classified, and filed.
• Retrieve, track, and disseminate records or files upon request from authorized internal personnel in a timely and secure manner.
• Answer and manage phone calls for internal inquiries and basic external information requests, directing complex calls to the appropriate team members.
• Assist with document scanning and digitization to migrate paper records into electronic databases.
• Ensure strict compliance with data protection policies and maintain the utmost confidentiality of sensitive legal, medical, or company information.
• Create and update tracking documents, reports, and logs using programs like Microsoft Excel and Google Sheets.
• Process documents for archiving, storage, and secure destruction according to established retention schedules.
• Assist in preparing documents for internal audits or legal inquiries as needed.

This is On-site in JY Mall Square Cebu City, with potential to shift to hybrid based on performance, experience, and skills.

Work Schedule - Monday to Friday, 8AM – 6PM.

Requirements

• 1 to 2 years of proven experience in a clerical, administrative, or records management role is required.
• Prior experience in the medical or legal field
• Proficiency in data entry and office software, including Microsoft Excel and Google Sheets (specifically for maintaining detailed spreadsheets)