Data Analyst

We are seeking a Data Analyst with 3+ years’ experience analyzing enterprise communication and AI data. You will track performance, costs, and customer metrics to drive optimization.

Responsibilities:

• Analyze call statistics, usage trends, and AI token consumption.
• Develop dashboards (Tableau, Power BI).
• Provide insights to improve KPIs and reduce costs.
• Collaborate with product/AI teams for data-driven enhancements.
• Experience working on large data sets using Modern languages like Python
• Good understanding and hands-on experience of statistical modelling/data analysis tools (SAS, Python) and techniques
• Good applied statistics skills, such as distributions, statistical testing, regression etc.