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Consultant - Customer Service
Summary:
Job Description: Provide professional and empathetic support to customers primarily via live chat with rare need to make outbound voice contacts (less than 1%) as of now. Troubleshoot common technical issues relating to content streaming services. For example: device compatibility and login errors.Employment Type: Full-time
Experience Level: Not Applicable
Subject Matter Expert (SME) - Clinical Claims Operations
Summary:
The Subject Matter Expert (SME) serves as the clinical and operational resource for the AO Clinical Claims Program. This role provides expertise on clinical claims processes, medical documentation review, disability management guidelines, quality standards, and client-specific policies and procedureEmployment Type: Full-time
Experience Level: Executive
Tags: Management Insurance
Team Manager | AO Clinical Claims
Summary:
The Team Manager is responsible for leading a team of USRN Clinical Claims Associates/Specialists supporting Accident & Occupational (AO) Clinical Claims operations. The role will drive operational excellence by ensuring achievement of client metrics, quality standards, service levels, productivityEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Management Insurance
Quality Analyst (Clinical Claims)
Summary:
The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of clinical claim operations within an AO Clinical Claim Program. This role ensures that claims reviews, medical documentation assessments, customer interactions, and operational processes meet client requiremenEmployment Type: Full-time
Experience Level: Executive
Tags: Management Insurance
Training Specialist | Clinical Claims
Summary:
The Trainer is responsible for designing, facilitating, and evaluating training programs for employees supporting an AO Clinical Claim Program. This role ensures that clinical and operational teams possess the knowledge, skills, and competencies required to accurately assess, process, and support diEmployment Type: Full-time
Experience Level: Executive
Tags: Management Insurance
Customer Service Associate (Japanese Speaker)
Summary:
We're looking for a Customer Service Associate (Japanese Speaker) to join our team in Bangsar South, Kuala Lumpur. In this role, you will be the friendly face and voice of our organization, delivering exceptional support to our Japanese-speaking customers. You will handle inquiries, resolve issues,Employment Type: Full-time
Experience Level: Not Applicable
Facilities Engineer (Entry Level)
Summary:
Key Responsibilities Facilities Operations & Maintenance Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance Ensure functionality and readiness of all office equipment and physical workspace Conduct regular facility inspections and implemeEmployment Type: Full-time
Experience Level: Entry Level
Facilies Engineer (entry level) - Pili CamSur
Summary:
Facilities Operations & Maintenance Manage day-to-day facilities operations including leasehold improvements, equipment upkeep, and site maintenance Ensure functionality and readiness of all office equipment and physical workspace Conduct regular facility inspections and implement preventive and corEmployment Type: Full-time
Experience Level: Entry Level
Content Writer - Taguig
Summary:
Department: Knowledge Management (KM) Job role: Content Lead Summary: We are seeking a highly experienced and motivated Content Lead to oversee and guide our content creation efforts on process documentation and knowledge base development. As a Content Lead you will be responsible for our client’s vEmployment Type: Full-time
Experience Level: Associate
Tags: Analyst Telecommunications
Customer Support Associate with Danish & English – Sofia
Summary:
🎯 About the Role We are looking for a Customer Support Associate with Danish and English to join our team supporting customers of a leading international telecommunications provider. You will assist customers through inbound voice and non-voice channels, including phone, email, and chat. This is a pEmployment Type: Full-time
Experience Level: Not Applicable
Customer Care Representative English speaker
Summary:
Provide first-line technical support to customers via phone. Troubleshoot and resolve hardware and software issues Guide users through troubleshooting steps Analyze technical problems and ensure timely resolution Document incidents, troubleshooting steps, and resolutions in support systems EscalateEmployment Type: Full-time
Experience Level: Executive
Customer Service Support
Summary:
We're looking for a friendly and customer-focused Retail Customer Support professional to join our team in Hyderabad, India. In this role, you will be the face of our organization, delivering exceptional service to our customers while maintaining a positive and welcoming retail environment. You willEmployment Type: Full-time
Experience Level: Executive
customer service representative
Summary:
Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience whileEmployment Type: Full-time
Experience Level: Entry Level
Customer Support Associate
Summary:
This is a full-time on-site role located in Cairo for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support , addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction . Your daEmployment Type: Full-time
Experience Level: Entry Level
customer service representative- tech support
Summary:
Provide professional technical support and troubleshooting to customers. Identify and resolve technical issues efficiently. Guide customers through solutions in a clear and friendly manner. Document customer interactions and reported issues accurately. Deliver an excellent customer experience whileEmployment Type: Full-time
Experience Level: Entry Level
Banking and Financial Services Support
Summary:
We're looking for a detail-oriented and professional Banking and Financial Services Support specialist to join our team in Hyderabad, India. In this role, you will provide comprehensive support to our banking and financial services operations, ensuring exceptional customer service while maintainingEmployment Type: Full-time
Experience Level: Executive
Travel Support Services
Summary:
We're looking for a detail-oriented and customer-focused Travel Support Services professional to join our team in Hyderabad, India. In this role, you will be the backbone of our travel operations, ensuring seamless travel experiences for our employees and clients. You will manage travel bookings, coEmployment Type: Full-time
Experience Level: Associate
Healthcare
Summary:
We are seeking a compassionate and detail-oriented Healthcare Customer Support professional to join our growing team in Hyderabad, India. In this role, you will serve as a vital point of contact for our patients and healthcare partners, providing exceptional support while maintaining the highest staEmployment Type: Full-time
Experience Level: Executive
Forward Deployed Engineer | Bucharest | Romania | Hybrid
Summary:
Sutherland is seeking a Forward Deployed Engineer to join our team in Bucharest, Romania! In this role you'll get to: Collaborate with the team to understand business requirements and configure solutions accordingly Test and validate configurations to ensure they meet the business and functional expEmployment Type: Full-time
Experience Level: Mid-Senior Level
Talent Acquisition Recruiter | High-volume
Summary:
Professionals in this role get to: Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and new hires. Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels. Strengthen reEmployment Type: Full-time
Experience Level: Mid-Senior Level
Customer Support Associate with Swedish & English – Sofia
Summary:
🎯 About the Role We are looking for a Customer Support Associate with Swedish and English to join our team supporting customers of a leading international telecommunications provider. You will assist customers through inbound voice and non-voice channels, including phone, email, and chat. This is aEmployment Type: Full-time
Experience Level: Not Applicable
Customer Support Associate with Swedish & English – Sofia
Summary:
🎯 About the Role We are looking for a Customer Support Associate with Swedish and English to join our team supporting customers of a leading international telecommunications provider. You will assist customers through inbound voice and non-voice channels, including phone, email, and chat. This is aEmployment Type: Full-time
Experience Level: Not Applicable