Filter Jobs
Find your perfect opportunity
Manager/Senior Manager for Service Excellence
Summary:
Sr. Manager / Manager for Process Improvement in this role get to: Continuous Improvement & Transformation Apply Lean/Six Sigma methodologies to improve performance, reduce waste, and enhance productivity across multiple sites and functions. Lead transformational initiatives to adapt operations in lEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Management Insurance
Manager - Research
Summary:
Managing Credit Research engagements where the Analyst Team is involved in initiating / monitoring single name corporate credit situations in North America and/or Europe across performing and opportunistic strategy in both leveraged loan and high yield markets As part of the engagement, the team perEmployment Type: Full-time
Experience Level: Mid-Senior Level
Associate-IT Helpdesk
Summary:
Deskside SupportEmployment Type: Full-time
Experience Level: Associate
Tags: Information Technology Information Technology And Services
Luxury Hotel Customer Advisor with Spanish and English
Summary:
Job Overview We are seeking a proficient Luxury Hotel Customer Advisor fluent in both Spanish and English. This role is crucial for crafting exceptional experiences for our luxury hotel clientele. As a key part of our team, you will leverage your language skills and customer service prowess to proviEmployment Type: Full-time
Experience Level: Not Applicable
Technical Support Engineer L1
Summary:
We are seeking a highly motivated Technical Support Engineer to join our dynamic team. As a Technical Support Engineer, you will be responsible for providing exceptional technical support to our customers, resolving issues related to IoT devices and web applications. Your primary goal will be to buiEmployment Type: Full-time
Experience Level: Associate
UiPath RPA Developer
Summary:
Robotic process automation (RPA) is the application of technology allowing employees in a company to configure computer software or a robot to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systemEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Information Technology Information Technology And Services
Associate Helpdesk
Summary:
Providing Desktop L1 resources with 1 to 1.6 years of experience to Sutherland in a Time & Material engagement where Sutherland will utilize the resources for performing specific activities. The scope of services for the GTI Operations (L1 level) resource provided by Contractor is as below: CandidatEmployment Type: Full-time
Experience Level: Associate
Team Manager Tech Sales - Shaw
Summary:
What You’ll Do & Lead As a Team Manager, you’ll be at the core of performance, motivation, and customer success. You’ll get to: Drive Business Outcomes Lead performance initiatives across productivity, utilization, sales KPIs, attendance, attrition, and more—ensuring the team hits targets and your mEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Information Technology Information Technology And Services
Mortgage Servicing Customer Service Representatives
Summary:
Demographic changes (e.g., address, name, email, authorized to speak with) Answering collection calls originated by customer ("Inbound") and originate phone calls to borrowers’ residence and place of business on LiveVox software ("Outbound") for the purpose of using real time payment methods (i.e. SEmployment Type: Full-time
Experience Level: Associate
Tags: Customer Service Banking
Talent Acquisition Intern - Workforce
Summary:
Seras responsable de • Colaborar en manejo de reportes • Auditacion de documentos • Envio periodico de reportes • Manejo y limpieza de bases de datosEmployment Type: Full-time
Experience Level: Entry Level
Presales Engineer
Summary:
Technical leader in sales/presales processes supporting NICE System's Recording products, supporting Account Executives conducting discovery conversations and needs analysis, presenting product technical demos, and design of the actual recording solution to be integrated with customers' communicatioEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Information Technology Information Technology And Services
Customer Insurance Benefits Advisor
Summary:
Sutherland is seeking a motivated and passionate person to join us as an Customer Insurance Benefits Advisor . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to woEmployment Type: Full-time
Experience Level: Not Applicable
Claims Examiner II
Summary:
Review, investigate, and adjudicate life, accidental injury & death, simple annuity, and rider claims (including disability waiver and accelerated benefit claims). Analyze claim documentation, policy contracts, statutory requirements, and determine accurate claim outcomes within authority limits. ReEmployment Type: Full-time
Experience Level: Associate
Tags: Customer Service Insurance
Practicante Talent Acquisition - Quality
Summary:
Como practicante en el area de reclutamiento, entre tus tareas se incluyen • Auditoria de llamadas y entrevistas • Procesamiento de reportes y bases de datos • Participacion en procesos de induccion y entrenamiento • Colaboracion logistica en actividades periodicas del equipoEmployment Type: Full-time
Experience Level: Entry Level
Practicante Talent Acquisition - Onboarding
Summary:
Como practicante en el area de reclutamiento, entre tus tareas se incluyen • Manejo de candidatos dentro de nuestros portales • Contratacion de candidatos seleccionados • Auditacion de documentos • Dar la mejor experiencia de bienvenida para los nuevos empleadosEmployment Type: Full-time
Experience Level: Entry Level
Practicante Talent Acquisition - Workforce
Summary:
Como practicante en el area de reclutamiento, entre tus tareas se incluyen • Colaborar en manejo de reportes • Auditacion de documentos • Envio periodico de reportes • Manejo y limpieza de dataEmployment Type: Full-time
Experience Level: Entry Level
Lead - Customer Experience | Collections
Summary:
Roles and Responsibilities: A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT, Issue Resolution, ASAT) through CE observations and team engagement. 2. Maintain program expertise by completing required amount of phone time / contact handling hours. 3. Build consisteEmployment Type: Full-time
Experience Level: Mid-Senior Level
Trainer - Collections
Summary:
As a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training. you are also expected to: Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Establish and mEmployment Type: Full-time
Experience Level: Entry Level
Tags: Customer Service Banking
Lead - Technical Training
Summary:
At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training materials with a focEmployment Type: Full-time
Experience Level: Associate
Team Manager Sales (Tech)
Summary:
Managers in this role get to: Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition. Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective dEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Sales Telecommunications
Data Analyst
Summary:
We are seeking a Data Analyst with 3+ years’ experience analyzing enterprise communication and AI data. You will track performance, costs, and customer metrics to drive optimization. Responsibilities: Analyze call statistics, usage trends, and AI token consumption. Develop dashboards (Tableau, PowerEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: Information Technology Information Technology And Services
Lead – Travel & Transport
Summary:
As a Travel & Transport Lead , you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include: Core Responsibilities Coordinate hotel reservations, flight bookings, and travel arrangements across regional and internatiEmployment Type: Full-time
Experience Level: Associate