Lead – Travel & Transport

As a Travel & Transport Lead, you will play a pivotal role in ensuring smooth and efficient travel arrangements for our internal workforce. Your responsibilities will include:

Core Responsibilities

• Coordinate hotel reservations, flight bookings, and travel arrangements across regional and international locations.
• Manage visa processing, including documentation, applications, and compliance with regional requirements.
• Handle travel-related inquiries from associates via phone and email with professionalism and urgency.
• Maintain comprehensive trackers, travel logs, and cost reports, ensuring accuracy and compliance with company standards.
• Prepare and submit invoices and travel-related documentation in a timely and organized manner.
• Work with airline routing and travel itineraries proactively to optimize schedules and costs.
• Ensure strict adherence to Sutherland’s travel policies, while delivering an exceptional support experience.
• Collaborate cross-functionally with HR, Operations, and Finance teams for smooth end-to-end travel processes.

Technical Responsibilities

• Utilize Amadeus, Sabre, or similar Global Distribution Systems (GDS) for flight reservations and modifications.
• Work efficiently with Excel and other reporting tools to manage travel data and create trackers.