Tech Support Advisor – Antivirus Specialist with French and English - remote position, from Bulgaria

Antivirus Support Specialist: Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. 

Problem Solver: Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. 

Technical Expert: Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs, ensuring maximum security and functionality.