Application Support Engineer

• Administer and maintain Oracle WebLogic Server (11g and 12c), including server configurations, deployments, and health monitoring.
• Create, configure, and manage JMS queues and topics; resolve issues related to stuck messages or delivery failures.
• Troubleshoot application and infrastructure issues related to WebLogic and JMS components.
• Support application deployments through Kubernetes (EKS) clusters, ensuring smooth rollout and rollback procedures.
• Work with Jenkins for building and deploying applications using Docker images.
• Maintain and optimize CI/CD pipelines; support feature flag deployments using Unleash.
• Perform application performance monitoring using Dynatrace; take proactive action on performance alerts.
• Analyze logs and system behavior using the ELK Stack (Elasticsearch, Logstash, Kibana).
• Provide operational support within an AWS cloud environment, including deployment and basic troubleshooting of cloud-native applications.
• Use Linux and Solaris for application-level troubleshooting and basic OS operations.
• Handle JIRA tickets for incidents, tasks, and change requests in line with SLA expectations.

Participate in 24/7 monitoring and support for critical applications and systems, including on-call rotations.