Business Analyst - Billing & Utilization

Skills / responsibilities:

• 15+ years of experience in telecom domain
• Experience in handling Telecom project- Product Catalog, Order Handling, Order provisioning, digital channels (Mobile, Web Portal and Shops), integration with 3rd parties, customer information management, customer billing management.
• Experience and hands-in Telecom Billing – able to understand Mediation, Rating engine, rules engine, Invoicing, Taxations, Collectors.
• Clarification and promotion of project goals.
• MVP determination of feature.
• Documentation of functional and non-functional requirements in Confluence.
• Documentation of user story in Confluence.
• To be responsible for clarification of business → functional/non-functional → system requirements.
• Align system requirements with Architects and Team.
• Define acceptance criteria of feature and keep under control a feature from a request to a deploy on production.
• Keeping Jira backlog prepared, estimated and prioritized in advance.
• Trending of day-to-day issues and questions and work closely with customer and development team.
• Demonstration of features for customer.
• Conducting UAT and E2E testing.
• Development cycle according to Agile process.
• Learning and keeping on good level business area knowledge - billing, telecom, Cloud, IoT, BSS systems, B2B2X, SaaS.
• German Language is Mandate

Tools: Confluence, Jira, Draw.io, Swagger, Postman, GitLab

Technologies: Web Services, Cloud, SaaS, Git, Kafka, Camunda, Kubernetes, SQL, NoSQL, Java