Job Overview
- Serve and clear food and beverage items in an unobtrusive and professional manner
- Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures
- Carry trays and reset tables with linen, china, glass and silver
- Ascertain guests’ satisfaction and handle any problem which may arise, informing the supervisor or the manager of the problem and how it was resolved
- Maintain a clean, neat and orderly restaurant throughout service
- Polish silver, refill salt, pepper and sugar, creamers, etc
- Ensure that work station is stocked with appropriate condiments at all times
- Report any guest comments regarding food and beverage to manager
- Conscientious handling and maintenance of operating equipment
- Learn and adhere to safety, sanitation and hygiene policies
- Maintain good working relationships with colleagues, and all other departments
- Maintain complete knowledge of all F&B services, outlets and resort services/features
- Perform opening/closing side duties as assigned and set all tables according to standards
- Report to manager any kinds of deviation from set standard and procedures
- Ensure that all service and storage areas are kept safe and clean
- Help minimise waste, neglect, breakages and mishandling of supplies and equipment
- Carry out light cleaning and maintenance of the outlet
- Assist other Food & Beverage Outlets in their operations during peak hours if needed
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