Job Overview
- Greet guests and register guests according to documented procedures.
- Follow approved guest credit procedures for the type of room accommodation.
- Assign rooms according to guest requests for the type room accommodation.
- Make effective use of computerized guest history information during the registration process.
- Perform all computerized registration tasks correctly and accurately while maintaining effective communication with the guests.
- Effectively handled variety of oral communications and requests at the reservation by the registered guests and other visitors to the hotel.
- Perform all computerized check-out tasks correctly and accurately.
- Maintain a good standard of personal hygiene.
- Maintain a good relationship with the other departments and participate in the activities held by the resorts.
- Provide training and mentorship to new employees.
- Check appropriate supplies for the reservation.
- May require to perform additional tasks assigned by the Management/Department.
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