Job Overview
- Provide a positive first impression through warm, welcoming greetings, maintaining a polished and professional appearance at all times.
- Build lasting guest relationships by demonstrating genuine interest, attentiveness, and engagement throughout the dining experience.
- Ensure each guest feels valued and comfortable, anticipating needs and addressing requests promptly.
- Create a refined and elegant ambiance by ensuring table settings, service stations, and dining areas are always prepared according to company standards.
- Present menus confidently, explaining dishes, pricing, and offering recommendations on food, wines, and cocktails.
- Deliver food and beverages promptly in the correct service order and follow up to ensure guest satisfaction.
- Provide thoughtful wine and beverage suggestions to maximize sales while enhancing the guest experience.
- Resolve guest concerns or issues with professionalism and efficiency, always seeking a satisfactory solution.
- Adhere strictly to all company policies, guidelines, and service procedures, including HACCP food safety standards.
- Operate Point-of-Sale (POS) systems accurately and efficiently, handling orders and transactions with precision.
- Support the restaurant team in maintaining smooth operations, assisting colleagues, and contributing to a harmonious work environment.
- Adapt quickly to fast-paced and ever-changing service situations while maintaining composure and professionalism.
Ready to Apply?
Take the next step in your career journey
Stand out with a professional resume tailored for this role
