F&B Hostess

What you will be doing:

• Prepares the welcome desk and seats allocation. Takes the reservations and maintain reservation book
•  Welcomes Guests and provides best seats available
•  Cleans and tidies the restaurant and preparation after closing
•  Before every work shift, finds out about dish composition and any shortages
•  Organizes work to suit fluctuations in numbers, events and guests
•  Ensures the equipment used remains in good condition
•  Upsells private dinning and other events to Guests. 
•  Provides a friendly and personalized welcome for guests
•  Offers attentive service and adapts to any constraints guests may have
•  Heeds any remarks made by guests and ensures follow-up
•  Establishes good relations with guests, offering advice and fostering Guest loyalty