Order Taker (In Villa Dinning)

Villagroup

Maldives

Posted April 30, 2026

Full-time Entry Level

Job Overview

To ensure that all operating standards are well understood in order to achieve the level of service established in the Departmental Operations Manual.
To answer the phone within 3 rings and follow phone etiquette according to hotel standards.
To explain, recommend, and offer any food and beverage items based on the meal period.
To take all food and beverage orders according to the standards set out.
To repeat the order at all times to ensure accuracy.
To provide a high standard of quality and follow-up to ensure proper delivery on time as well as speedy service.
To assist in mise-en-place and perform side duties during down time.
To have a thorough understanding and knowledge of all food and beverage items on the menu.
To have knowledge of all the Daily Specials.
To have a thorough understanding of billing and cashiering procedures.