Senior Product Manager - Marketplace

Role Overview

We are looking for a Sr. Product Manager – Marketplace to own and scale our Marketplace

Application across AWS, Microsoft, and Google ecosystems. This person will be responsible for:

● Defining the product strategy and roadmap for Marketplace (private offers,

authorizations/CPPO, agreements, usage, and billing/reconciliation).

● Working deeply with customers, field teams, and Hyperscaler partners to understand the

cloud marketplaces processes and what they need from WorkSpan to run these motions

at scale.

● Translating complex marketplace, billing, and CRM workflows into simple, powerful

capabilities in WorkSpan Web and Salesforce/Dynamics apps.

This is a senior, hands-on PM role: you will do customer discovery, write detailed PRDs, own

execution with engineering and design, and be accountable for outcomes in production.

Key Responsibilities

Product Strategy & Roadmap

● Own the end-to-end product strategy and roadmap for Marketplace – including listings,

private offers, authorizations/CPPO, agreements, metering/usage, and billing &

reconciliation across AWS, Azure, and GCP marketplaces across all Sales Motions

Seller, Reseller and Vendor.

● Define clear problem statements, success metrics, and release-by-release iteration

plans (e.g., usage ingestion, billing data ingest, reconciliation reports, multi-currency,

flexible billing, offer withdrawal, CPQ flows).

● Continuously assess competitive products (Tackle, Suger, Labra, etc.) and Hyperscaler

roadmaps to maintain and extend WorkSpan’s differentiation in marketplace operations

and reporting.

Customer & Partner Discovery

● Run structured discovery with ISVs, GSIs, and resellers to understand their marketplace

motions: listing, private offer creation, approvals, buyer acceptance, billing, and

reseller-led CPPO flows.

● Deeply understand the needs of Partner Ops, Deal Desk, Cloud Alliances, Sales Ops,

and Finance/Billing teams who rely on WorkSpan for marketplace execution and

reporting.

● Build strong working relationships with hyperscaler counterparts (AWS Marketplace,

Microsoft Commercial Marketplace, Google Cloud Marketplace) to align on APIs,

programs, and joint use cases.

Execution & Delivery

● Write clear, detailed PRDs and user stories that cover end-to-end flows (web +

SFDC/Dynamics), edge cases, API contracts, and reporting requirements.

● Work closely with engineering and QA to groom the backlog, size work, manage

scope, and drive on-time, high-quality releases (monthly core releases plus CRM app

releases).

● Partner with Design to create intuitive user experiences for complex marketplace

workflows (offer lifecycle, authorizations, billing views, dashboards, reconciliation).

● Ensure new capabilities are testable and observable, with clear metrics, logs, and

dashboards for Marketplace health and adoption.

Cross-Functional Leadership

● Collaborate with Sales, CS, PS, and Support on GTM, implementations, and

escalations; convert repeated PS/custom asks into standard product features where it

makes sense.

● Own field and customer enablement for Marketplace releases – feature positioning,

release notes input, internal FAQs, and training content for PMs, CS, PS, and partners.

● Act as the internal subject-matter expert for cloud marketplaces and represent

Marketplace in product planning, release go/no-go, and quarterly planning forums.

What We’re Looking For

Must-Have

● 5–10 years of Product Management experience in B2B SaaS, with at least part of that

owning a complex product area (cloud marketplaces, integrations, or billing/payments).

● Strong product thinking: ability to take an ambiguous space (cloud marketplaces,

private offers, billing) and drive it to a clear, opinionated product strategy and roadmap.

● Demonstrated experience owning API/integration-heavy systems (e.g., payments,

marketplaces, CRM, or ERP), including working through edge cases, failure modes, and

data consistency issues.

● Excellent execution discipline: writing detailed specs, driving grooming, supporting

design, unblocking engineering, and getting features to production with quality and on

schedule.

● Very strong analytical skills – comfortable working with usage, billing, and revenue data

to define KPIs, validate impact, and drive prioritization.

● Communication and collaboration: can work across time zones with engineering,

design, PS, field teams, and leadership; can clearly communicate trade-offs, decisions,

and timelines.

● High ownership, bias for action, and comfort operating in a fast-paced, evolving

environment.

Great to Have

● Direct experience with one or more cloud marketplaces (AWS Marketplace, Microsoft

Commercial Marketplace, Google Cloud Marketplace) – especially around listings,

private offers, CPPO/MPO, or marketplace reporting.

● Experience with Salesforce or other CRM apps in the context of co-sell or marketplace

motions (e.g., creating offers from SFDC, mapping opportunities to offers/agreements).

● Background in billing, metering, or financial reconciliation – e.g., working with

systems like Metronome, Orb, NetSuite, or SAP for usage and billing flows.

● Prior work on ecosystem / partner / co-sell products or GTM motions.

● Technical grounding (CS degree or equivalent) enabling productive conversations with

architects and senior engineers.