Hospitality Team Leader

The Hospitality Team Leader will be working as part of an exciting events team to deliver the food & beverage, event operations at a large selection of events spaces.

Job Type: 0 Hours Contract

Hourly Rate: £14.00ph 

Responsibilities:

• To lead and support a team of Wait Staff during our events.
• To ensure the provision of food and service is consistent and in line with Searcys standards
• To meet and greet all customers and run through all info related to their meetings, such as timings, menus, dietary requirements
• To brief the waiting team on all aspects of the business and to oversee the running of the daily operations alongside management
• To assist on the development of the waiting team, making sure that they adhere to standards laid down by the management team and enforce these standards as required, especially on the areas of food and beverage service
• To ensure that all legislative and Government guidelines are adhered to, such as The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility
• To deal effectively and courteously with customer complaints, and refer all complaints to the line manager, if necessary