Floor Manager, Conference & Banqueting

Job Type: Full Time, 45 hours

Salary: £36,621

As a C&B Floor Manager your key responsibilities will be:

• To plan, organise and deliver a successful operation of the conferences and banquets and other areas within the events department with the assistance of the relevant department heads – with a more directed focus on the internal operation of the building
• To liaise with other key personal, including, events and sales department to deliver service that meets and exceeds client’s expectations.
• To brief the events team on all aspects of the business and to oversee the running of all events, working lunches and dining.
• To meet clients on arrival making sure that the event is as they require and ensuring that any on the day changes are passed on to the relevant people where necessary.
• To train or provide training to the staff so to ensure they operate in accordance with the department’s standards including any casual labour that may be required.
• To liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
• To monitor that all staff present themselves correctly dressed for duty and are well groomed whilst on duty.