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MANAGER, CUSTOMER EXPERIENCE - WESTERN REGION
Summary:
The Manager of Customer Experience must have a proficient background in Customer Service and Shipping, with the abilities to bring departments together and report on data collected through surveys, group sessions and personal engagements and connections. They will need to facilitate the creation ofEmployment Type: Full-time
Experience Level: Mid-Senior Level
REPRÉSENTANT, OPÉRATIONS DES TERMINAUX
Summary:
Fournir un excellent service aux collègues internes et aux collègues de MSC GVA dans chaque communication écrite et verbale. Le représentant des opérations des terminaux est responsable d’assurer la réalisation efficace des objectifs des opérations des terminaux dans nos ports canadiens, de mainteniEmployment Type: Full-time
Experience Level: Entry Level
REPRESENTATIVE, IMPORT DOCUMENTATION (12 month contract)
Summary:
Position Summary: The Client Service Representative – Import Documentation is a complex role that requires individuals to develop a well-rounded set of skills to execute and understand the technical aspects related to the cycle of an import container and be confident to interact with our customers wEmployment Type: Full-time
Experience Level: Entry Level
MANAGER, CUSTOMER SERVICE
Summary:
The Manager of Customer Experience must have a proficient background in Customer Service and Shipping, with the abilities to bring departments together and report on data collected through surveys, group sessions and personal engagements and connections. They will need to facilitate the creation ofEmployment Type: Full-time
Experience Level: Mid-Senior Level
REPRESENTATIVE, IMPORT DOCUMENTATION (12 month contract)
Summary:
Position Summary: The Client Service Representative – Import Documentation is a complex role that requires individuals to develop a well-rounded set of skills to execute and understand the technical aspects related to the cycle of an import container and be confident to interact with our customers wEmployment Type: Full-time
Experience Level: Entry Level
Spécialiste en acquisition de talents
Summary:
Résumé du poste MSC recherche un(e) spécialiste en acquisition de talents afin d’agir à la fois comme partenaire stratégique des activités et comme moteur d’excellence en recrutement. Ce rôle exige de solides compétences en gestion des relations, la capacité d’influencer les décisions d’embauche à pEmployment Type: Full-time
Experience Level: Mid-Senior Level
REPRESENTATIVE, TERMINAL OPERATIONS
Summary:
Position Summary: Providing excellent service for internal colleagues and MSC GVA colleagues in every written and verbal communication. The Terminal operations Representative is responsible for ensuring effective delivery of terminal operations objectives across our Canadian ports, maintaining greatEmployment Type: Full-time
Experience Level: Entry Level
SPECIALIST, TALENT ACQUISITION
Summary:
MSC is seeking a Specialist, Talent Acquisition to serve as both a strategic partner to the business and a driver of recruitment excellence. This role requires strong relationship management capabilities, the ability to influence hiring outcomes through data and market intelligence, and sound judgmeEmployment Type: Full-time
Experience Level: Mid-Senior Level
DIRECTOR, OPERATIONS
Summary:
The Director of Operations provides strategic and operational leadership for export and transshipment activities, port operations, and stakeholder partnerships. This role ensures safe, compliant, and efficient end to end vessel operations; drives service performance and cost stewardship; and strengtEmployment Type: Full-time
Experience Level: Director
REPRESENTATIVE, VESSEL OPERATIONS (12 Month Contract)
Summary:
The Representative, Vessel Operations is responsible for ensuring effective operations for all vessels and terminals across our Canadian ports. While strictly adhering to vessel and terminal cut-offs, the Vessel Operations Representative creates and provides highly accurate reporting and schedules tEmployment Type: Full-time
Experience Level: Entry Level
Specialist, Talent Acquisition
Summary:
MSC is seeking a Specialist, Talent Acquisition to serve as both a strategic partner to the business and a driver of recruitment excellence. This role requires strong relationship management capabilities, the ability to influence hiring outcomes through data and market intelligence, and sound judgmeEmployment Type: Full-time
Experience Level: Mid-Senior Level
REPRESENTATIVE, TERMINAL OPERATIONS
Summary:
Position Summary: Providing excellent service for internal colleagues and MSC GVA colleagues in every written and verbal communication. The Terminal operations Representative is responsible for ensuring effective delivery of terminal operations objectives across our Canadian ports, maintaining greatEmployment Type: Full-time
Experience Level: Entry Level
Representative, Customer Service – Voice
Summary:
The Client Service Representative – Phone Channel serves as the primary point of contact for customers, delivering professional, solution‑oriented support through inbound and outbound calls while providing real‑time guidance on bookings, schedules, cargo status, and operational processes. The role fEmployment Type: Full-time
Experience Level: Entry Level
Representative, Customer Service – Email
Summary:
The Client Service Representative – Email Channel is responsible for delivering timely, accurate, and professional support by managing customer inquiries received through email while ensuring responses meet established service level expectations. This role provides clear and precise information on bEmployment Type: Full-time
Experience Level: Entry Level
SPECIALIST, EDI (12 month contract)
Summary:
The Electronic Data Interchange (EDI) Specialist works with a company’s EDI program, maintaining smooth communications for production using EDI tools ensuring smooth transitions when changes or maintenance are required. This generally consists of tasks such as handling inbound/outbound documents, coEmployment Type: Full-time
Experience Level: Mid-Senior Level
SPÉCIALISTE, EDI (contrat de 12 mois)
Summary:
Le spécialiste de l’échange de données informatisées (EDI) collabore avec le programme d’EDI d’une entreprise, maintenant des communications fluides pour la production à l’aide d’outils d’EDI, garantissant des transitions sans heurt lorsque des changements ou de l’entretien sont nécessaires. Cela coEmployment Type: Full-time
Experience Level: Mid-Senior Level
ANALYST, COMMERCIAL
Summary:
The Commercial Analyst will be responsible for driving the commercial performance and results by creating the necessary focus within the teams. This will include oversight of commercial performance, contributing to setting of commercial budgets and targets, driving performance management versus targEmployment Type: Full-time
Experience Level: Mid-Senior Level
EXECUTIVE, INSIDE SALES
Summary:
The Inside Sales Executive’s main role is to increase sales revenue and volume for MSC Canada and is responsible for establishing contact with new and existing customers, identifying new opportunities, and following up on potential leads that are assigned to them. The Incumbent will monitor industryEmployment Type: Full-time
Experience Level: Mid-Senior Level
DIRECTEUR, OPÉRATIONS
Summary:
Le directeur des opérations assure le leadership stratégique et opérationnel des activités d’exportation et de transbordement, des opérations portuaires et des partenariats avec les parties prenantes. Ce rôle veille à la sécurité, à la conformité et à l’efficacité des opérations de navires de bout eEmployment Type: Full-time
Experience Level: Director
DIRECTOR, OPERATIONS
Summary:
The Director of Operations provides strategic and operational leadership for export and transshipment activities, port operations, and stakeholder partnerships. This role ensures safe, compliant, and efficient end to end vessel operations; drives service performance and cost stewardship; and strengtEmployment Type: Full-time
Experience Level: Director
PORT CAPTAIN
Summary:
Position Summary: Act as liaison between the MSC Head office, MSC Technical office, MSC Canada, agents, terminals, tugs, pilots and transport Canada. The Port Captain is responsible for ensuring effective delivery of vessel operations objectives across our East Canada ports, maintaining great relatiEmployment Type: Full-time
Experience Level: Mid-Senior Level
REPRESENTATIVE, IMPORT DOCUMENTATION
Summary:
Position Summary The Client Service Representative – Import Documentation is a complex role that requires individuals to develop a well-rounded set of skills to understand the technical aspects related to the cycle of an import container and be confident to interact with our customers when managingEmployment Type: Full-time
Experience Level: Entry Level