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Change Embedment Manager
Summary:
As Change Embedment Manager, you will help shape how change is understood, prioritised and sustained across TAL’s Group Life & Retirement Partnerships function. In a business committed to supporting people through some of life’s most challenging moments, this role brings clarity and momentum to chanEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Sales Team Leader
Summary:
As a Sales Team Leader, you’ll lead a team of Insurance Consultants in a contact centre environment, coaching them to have better conversations with customers who have actively sought us out. You’ll report to the Head of Sales and Customer Care and work alongside a collaborative leadership team, accEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Claims Governance & Risk Specialist
Summary:
As a Claims Governance & Risk Specialist, you’ll play a key role in strengthening how TAL supports customers when they need us most. Working at the centre of our Claims function, you’ll help embed strong risk and governance practices that enable confident, consistent decision-making across all channEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Head of Product & Underwriting Propositions
Summary:
This role is central to shaping TAL’s future by designing innovative product and underwriting propositions that deliver better outcomes for customers and support sustainable growth in our Individual Life business. Operating at the intersection of strategy, data and customer insight, it transforms hoEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: General Business Insurance
L&D Specialist - Digital Design
Summary:
As an L&D Specialist (Digital Design), you will create engaging learning experiences that help our Claims teams adapt, grow and deliver with confidence through transformation. By turning complex change into clear, practical learning, including support for Claims Reimagined and new AI tools, this rolEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Sales Development Specialist
Summary:
Join a team dedicated to helping more Australians protect what matters most by supporting advisers who guide critical life insurance decisions every day. In this role, you will contribute to TAL’s purpose by building meaningful partnerships, enabling advisers to deliver confidence and security to thEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Underwriter (Group Risk / Life Insurance)
Summary:
As a Group Underwriter at TAL, you play a vital role in helping Australians protect what matters most. By applying sound judgement and a consistent underwriting philosophy, you support the sustainability of our insurance solutions and the long‑term security of our customers. Your work underpins TAL’Employment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Senior Risk Analyst - AI and Operational Risk
Summary:
At TAL, this role sits at the intersection of trust, innovation, and care — helping ensure our Claims function continues to support Australians when it matters most. By strengthening operational risk and governance, you’ll help embed confidence and integrity into how we reimagine claims, including tEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Team Leader
Summary:
Lead a high-performing team at the heart of TAL’s Customer Contact function, where exceptional service and continuous improvement come together to support better outcomes for our customers. This role exists to inspire, coach and elevate a team of Customer Experience Specialists, ensuring every interEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Risk Analyst
Summary:
The Lifebroker Risk Analyst plays a meaningful role in helping everyday Australians make confident, informed decisions about life insurance. Sitting at the heart of Lifebroker’s advice model, this role supports the integrity, trust and sustainability of the services we provide, ensuring they meet coEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Head of Claims Recovery & Support Services
Summary:
At TAL, the Head of Recovery Support plays a pivotal role in shaping a market‑leading recovery approach that genuinely improves the lives of customers when they need it most. By bringing together innovation, insight and collaboration, this role helps strengthen how we support people to recover, retuEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: General Business Insurance
Insurance Medical Officer
Summary:
TAL is currently seeking qualified medical professionals with experience in clinical practice but now looking for a career in the private sector. Does this sound like you? As a Medical Officer at TAL, you will provide evidence-based reviews of customer medical information during underwriting and atEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Head of Claims AustralianSuper
Summary:
As Head of Claims, this role leads how TAL delivers on its promise for AustralianSuper, ensuring members receive timely, compassionate and dependable support at critical moments in their lives. It shapes a progressive claims strategy that strengthens trust, elevates service excellence and deepens loEmployment Type: Full-time
Experience Level: Executive
Tags: General Business Insurance
Claims Portfolio Manager
Summary:
The Claims Portfolio Manager plays a pivotal role in strengthening the integrity and performance of TAL’s claims portfolio, ensuring we continue to deliver fair, timely and trusted outcomes for our customers. By turning portfolio insights into meaningful action, this role supports better decision‑maEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Head of Product & Underwriting Propositions
Summary:
Take advantage of well-being initiatives designed to support your mental and physical health, ensuring a balanced lifestyle Enjoy benefits such as discounted insurance, health and well-being programs, and a range of employee benefits to support your lifestyle Join us in shaping the future of the insEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: General Business Insurance
Head of Product & Underwriting Propositions
Summary:
This role is central to shaping TAL’s future by designing innovative product and underwriting propositions that deliver better outcomes for customers and support sustainable growth in our Individual Life business. Operating at the intersection of strategy, data and customer insight, it transforms hoEmployment Type: Full-time
Experience Level: Mid-Senior Level
Tags: General Business Insurance
Procurement Analyst (6-month FTC)
Summary:
This role is a 6-month Fixed Term Contract. TAL works closely with a range of third-party partners to deliver its services, creating both valuable opportunities and inherent risks. With the introduction of APRA Prudential Standard CPS 230, there is an increased focus on ensuring operational resilienEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Claims Governance & Risk Specialist
Summary:
As a Claims Governance & Risk Specialist, you’ll play a key role in strengthening how TAL supports customers when they need us most. Working at the centre of our Claims function, you’ll help embed strong risk and governance practices that enable confident, consistent decision-making across all channEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
Project Co-Ordinator
Summary:
Join TAL’s Infrastructure and Operations team as a Project Coordinator and play a vital role in shaping the technology that helps us protect this Australian life. Supporting our Cloud Modernisation Program, this role helps create the strong, reliable and future-ready foundations our business needs tEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Sales Development Specialist
Summary:
Join a team dedicated to helping more Australians protect what matters most by supporting advisers who guide critical life insurance decisions every day. In this role, you will contribute to TAL’s purpose by building meaningful partnerships, enabling advisers to deliver confidence and security to thEmployment Type: Full-time
Experience Level: Entry Level
Tags: General Business Insurance
Technical Specialist, Retail Income Protection Claims
Summary:
The Technical Claims Specialist sits at the centre of quality and decision integrity, providing expert review and guidance on lump sum claims. The role ensures fair, consistent outcomes in line with TAL’s philosophy and regulatory standards, while elevating the customer and client experience throughEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance
L&D Specialist - Digital Design
Summary:
As an L&D Specialist (Digital Design), you will create engaging learning experiences that help our Claims teams adapt, grow and deliver with confidence through transformation. By turning complex change into clear, practical learning, including support for Claims Reimagined and new AI tools, this rolEmployment Type: Full-time
Experience Level: Associate
Tags: General Business Insurance